ZenTechCX specializes in Zendesk implementation, custom app development, cloud consulting, automation, and BPO for SaaS and enterprise support teams.
Teams we've helped at
End-to-end consulting and engineering to transform your customer experience operations.
Strategic setup and continuous refinement of your Zendesk instance to maximize agent productivity and customer satisfaction.
Learn more →Bespoke applications and integrations that extend Zendesk functionality to match your unique business processes.
Learn more →Expert guidance on AWS, GCP, and Azure infrastructure design, migration, security, and cost optimization.
Learn more →Seamless workflow automation connecting your support stack with CRM, billing, and internal tools.
Learn more →Managed CX and back-office operations delivered by our specialized teams for quality and cost efficiency.
Learn more →Design and deployment of AI agents that automate support workflows, triage, and knowledge retrieval across your CX stack.
Learn more →We design systems that eliminate manual work from day one, creating scalable and efficient operations.
Certified specialists with years of hands-on experience across the entire Zendesk suite.
Future-proof infrastructure that's secure, scalable, and optimized for performance and cost.
From strategy through implementation and ongoing optimization, we own the entire journey.
Deep dive into your current support operations, pain points, and business objectives.
Architect the optimal solution combining technology, processes, and people.
Build, configure, and deploy your new support stack with minimal disruption.
Continuously refine and enhance your operations based on data and feedback.