ZenTechCX

Explore Your Zendesk Career Path

Discover the opportunities available in the Zendesk ecosystem and how you can build a successful career in various roles.

Your Path to Success in Zendesk

The Zendesk platform offers a wide array of career opportunities. Whether you're interested in working directly with customers, managing systems, developing custom solutions, or providing expert consultation, there's a role for you. Explore the different career paths below to find the one that best fits your skills and ambitions.

Code-Free Curriculum

Career as an Agent

As a Zendesk agent, you'll be on the front lines of customer service. This role is perfect for those who thrive on helping others and solving problems. By mastering Zendesk's tools and techniques, you can deliver exceptional customer experiences and quickly advance in your career. Whether you're starting out or looking to enhance your customer service skills, a career as an agent offers endless growth potential.

Start Your Journey
Code-Free Curriculum

Career as an Administrator

Zendesk admins are the backbone of any organization using the platform. In this role, you'll configure and maintain the Zendesk environment, ensuring that it meets the needs of your organization. A career as a Zendesk admin is ideal for those who enjoy working with technology and optimizing workflows. With the right training and experience, you can become an indispensable part of your company's success.

Start Your Journey
Coding Skills Involved

Career as a Developer

If you have a passion for coding and creating custom solutions, a career as a Zendesk developer is a perfect fit. In this role, you'll build apps, integrations, and customizations that extend the functionality of Zendesk. With a strong foundation in programming and a creative mindset, you can transform how businesses use Zendesk and help them achieve their goals.

Start Your Journey
Coding Skills Involved

Career as a Zendesk Consultant

As a Zendesk consultant, you'll work closely with clients to help them maximize the value of the platform. This role is perfect for those who have deep knowledge of Zendesk and enjoy problem-solving. Consultants are in high demand, and with your expertise, you can make a significant impact on your clients' success while advancing your career to new heights.

Start Your Journey
Still unsure about what you need? Get in touch, and our experts will guide you through.